Coming Back To You – DrHGuy

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As was announced in my last published post, I have been

taking some time off from blogging to fry those other fish about which one hears so much.

Some readers, observing that no new posts have appeared at DrHGuy.com or 1HeckOfAGuy.com for three weeks, more than ample time to serve up a mess o’ fish, even allowing for cooking the hush puppies, mixing the iced tea, and purchasing paper plates and plastic sporks, have expressed their suspicions that these sites are have met their demise.

And, I  confess to extending my sabbatical beyond the time originally anticipated, initially because, as it turns out, self-indulgent malingering in the land of the Lotus-eaters is not an altogether unpleasant alternative to composing, formatting, and publishing a dozen posts each day, seven days a week – and paying for the privilege.

An even more compelling reason for deferring my return to active posting, however, was the revelation that many other activities, some of which don’t even require a computer, earn more applause and appreciation with markedly less effort than Cohencentric blogging.

Nonetheless, the Heck Of A Guy and DrHGuy sites are not dead; in fact, I now like to think of them as the undead.1

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I Have Seen The Future, Baby: It Is – Different

So, yes, I intend to return to that voodoo I do – blogging, mostly about Leonard Cohen – albeit with some changes in methodology and strategy. One tactical sift, for example, will result in the elimination of those posts that are easiest to create and draw the most viewers.  Cagey move, eh?  More about this and other changes later.

Publishing Schedule

Because our annual Hilton Head Hiatus begins at the end of this week, posting on both sites will be sporadic for at least the next two weeks.


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  1. In the realm of undead characters, zombies admittedly offer a metaphysically richer imago than any of the other classifications, but their suboptimal hygiene and shabby appearance conflict with my self-concept, leading me to opt for something in the contemporary vampire category instead. []

DrHGuy’s Fish Fry & The Fundamental Troubleshooting Flow Chart

Other Fish To Fry

DrHGuy is taking some time off from blogging to fry those other fish about which one hears so much, perhaps with a side of sour grapes and a hot potato or two.

In the meantime, readers are offered a powerful tactical tool, the Fundamental Troubleshooting Flow Chart, and the profoundly utilitarian philosophy it embodies.

The following content was originally published here on September 24, 2006.

The Fundamental Troubleshooting Flow Chart

The Troubleshooting Flow Chart

Problem-solving is clearly an essential skill, regardless of ones profession or socioeconomic setting. Thus, when I recently happened onto these versions of the Troubleshooting Flow Chart that depict this process at its most fundamental level, I recognized the opportunity and obligation to introduce them to viewers unfamiliar with the schematic and, more importantly, its powerful underlying concept.

The diagram at the top of this post (for best viewing click on charts) is said to have circulated on the internet before it was the internet1 but is nonetheless certainly a distant iteration of the original.2

I first glimpsed a variation of this chart at a conference so long ago that I was young enough to buy into the speaker’s implication that he had created the diagram himself. Some time later, disillusioned of such foolishness, I recalled enough of the chart to develop my own moderately Bowdlerized version for a flowcharting tutorial I was presenting. That model is pictured below.

Troubleshooting Flow Chart


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  1. The internet did not arrive completely developed, like Athena springing full-grown in a suit of armor from the head of Zeus (I suppose a more accessible simile these days would be “like a Amazon.com order delivered by FedEx” but that gets tangled since a pre-internet Amazon.com would be an anachronism). The internet had a precursor, the ARPANET (The Advanced Research Projects Agency Net), and the consequences of its evolution from that beginning include some of the most beneficial, most cumbersome, most dangerous, and most creative aspects of the net. The Wikipedia article on this topic can be accessed at ~ Wikipedia: ARPANET ~ []
  2. While the author of Version 1.0 will probably never be ascertained, my personal conviction is that Adam and Eve, after being cast from the Garden of Eden, paused, using accepted Quality Cycle methodology developed by their contemporaries, Deming and Juran, to reflect and review recent events with an eye toward performance improvement. The result was the prototype of the Fundamental Troubleshooting Flow Chart. In any case, it certainly fits:

    OK, what happened? We had the Garden of Eden, which seemed to work fine. Then what happened? Then we screwed with it. And then? … []

Cohensubstantiation – Leonard Cohen Transforms Mundane Tea Into Suzanne’s Exotic Elixer

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And She Feeds You Constant Comment

And she feeds you tea and oranges
That come all the way from China

Today’s post examines these two well-known lines from Leonard Cohen’s classic, “Suzanne,” to offer  insight into Cohen’s songwriting methodology,

Origin: In The Beginning …

Leonard Cohen’s songwriting process is an inversion of premise set forth in the opening verses of the Gospel of John.  John 1:1 begins

In the beginning was the Word, and the Word was with God, and the Word was God.

There follows an elaboration of the creation of all things by God through the Word. Then, verse 14 identifies this Word:

The Word became flesh and made his dwelling among us.

The Cohen creation mythology, however, has the flesh becoming the Word. The content of “Suzanne,” like much of Cohen’s oeuvre, is grounded in the Canadian singer-songwriter’s personal experience, as Cohen himself points out in these two excerpts:

From a 1994 Leonard Cohen interview on BBC Radio:1

She [Suzanne Verdal]  had a space in a warehouse down there, and she invited me down, and I went with her, and she served me Constant Comment tea, which has little bits of oranges in it.

From  Leonard Cohen: Inside the Tower of Song by Paul Zollo:2

It [Suzanne] is a miracle. I don’t know where the good songs come from or else I’d go there more often. I knew that I was on top of something.

… I was spending a lot of time on the waterfront and the harbor area of Montreal. It hadn’t been reconstructed yet. It’s now called Old Montreal and a lot of buildings have been restored. It wasn’t at that time. And there was that sailor’s church that has the statue of the Virgin. Gilded so that the sun comes down on her. And I knew there was a song there.

Then I met Suzanne, who was the wife of Armand Villancour a friend of mine. She was a dancer and she took me down to a place near the river. She was one of the first people to have a loft on the St. Lawrence. I knew that it was about that church and I knew that it was about the river. I didn’t know I had anything to crystallize the song. And then her name entered into the song, and then it was a matter of reportage, of really just being as accurate as I could about what she did.

[Interviewer]: Did she feed you tea and oranges, as in the song?

She fed me a tea called Constant Comment, which has small pieces of orange rind in it, which gave birth to the image.

Constant Comment: From Grocery To Sacrament

Some background information about  Constant Comment tea is helpful.

Constant Comment, a black tea flavored with orange rinds and sweet spices, was the foundation upon which  Connecticut-based Bigelow Tea Company was built in the 1940s and is today America’s most popular specialty tea.3

Constant Comment was the subject of a 1945 New York Times article, News of Food: New Tea Mixture Appears in the Market; Economy of Use a High Recommendation, by Jane Holt:4

Ruth Campbell Bigelow and Bertha West Nealey [are] both interior decorators whose enthusiasm for tea has led them to blend their own… an unusual and delicious brew called Constant Comment, which has just been introduced in city stores…. Unlike the ordinary sorts, it is so concentrated that a little goes a long way. For example, in preparing it, a scant half-teaspoon is recommended for three cups…. Several other varieties are in the process of experimentation in the laboratory…. The price ranges from 67 to 75 cents a [two-and-a-half-ounce] jar.

Constant Comment is not considered an exotic or gourmet item. According to a 2003 article in TeaMuse,5

[Constant Comment] was named by its creator, Ruth Campbell Bigelow, who developed the tea at her kitchen table in the mid-forties, allegedly using an “old Colonial recipe” as inspiration to achieve a more zestful flavored black tea. Why she wanted her tea more zestful is an enigma …

After testing it on her friends and receiving those “constant comments” of approval, Ruth and her husband David launched their company, Bigelow Tea, in 1945 to great and continued success. Constant Comment could have been called constant success as it remains the number-one selling flavored black tea in the United States. That such an ordinary product with a clinging, intense fragrance should achieve this rank is an amazement to this author.

Often designated as a “tea connoisseur,” Mrs. Bigelow was a few notches below having a sophisticated palate. What she did have was a keen sense about what would sell and an understanding that catering to the American public’s desire for “zestful” in fragrance and taste is a key to financial success. Constant Comment retains its huge appeal because it has a strong aroma (predominantly cinnamon, that feel-good spice that connotes hot chocolate, New Year’s eve eggnog, and Christmas all in one.) It also has the bit of citrus in its orange peel and “holiday” spices. The reason it is hardly a connoisseur-level product is that it would be impossible to tell what kind of tea is underneath all that flavoring. If anyone can determine if the black tea used is from a particular region in the world, they win the Lynn-Worthy Tastebuds of the Year Award.

… Bigelow Tea, which produces approximately 1 billion tea bags a year, (about 150 to 400 bags per minute) has 330 employees …

The company is a true American success story. It has not only carved out a particular niche in the American tea market, it has made it primarily on the foundation of one consistently produced product, added others designed with bright graphics, careful packaging, and consistent if mediocre ingredients.

To summarize, the tea Suzanne prepared for Leonard Cohen, the tea that inspired  those compelling lines, is a popular, widely distributed commodity,  developed and manufactured by a  Connecticut-based company, the chief gastronomic virtues of which are “consistent if mediocre ingredients” and “economy of use.”

And as for the tea and oranges “com[ing] all the way from China,” the customer service folks at Bigelow inform me that neither the tea or the orange rinds are imported from China. The black tea used is grown primarily in Sri Lanka and India; the orange rind is obtained domestically.

 The Transformation

Leonard Cohen’s preferred field of exploration is Leonard Cohen.

He eschews, in fact, the conceptual and metaphysical:

I think you work out something [by writing songs]. I wouldn’t call them ideas. I think ideas are what you want to get rid of. I don’t really like songs with ideas. They tend to become slogans. They tend to be on the right side of things: ecology or vegetarianism or antiwar. All these are wonderful ideas but I like to work on a song until those slogans, as wonderful as they are and as wholesome as the ideas they promote are, dissolve into deeper convictions of the heart. I never set out to write a didactic song. It’s just my experience. All I’ve got to put in a song is my own experience.6 [emphasis mine]

…most of the time you’re just scraping the bottom of the barrel to find any kind of voice at all. It could be a few words, a tone of voice, two chords together–it’s a ragpicker’s trade as I practice it; I don’t stand on the mountain and received tablets.7

Cohen possesses three qualities that come into play at this point in his songwriting.

First, he has the capacity to invoke what psychoanalysts call an observing ego. In oversimplified form, the observing ego is the part of  the self that can view ones own behavior as it happens with curiosity and interest but without judgement, thus allowing the toleration of  anxiety produced.  The observing ego has no emotional reactions, is not concerned about making decisions or changing ones life. It simply perceives the internal psychological movements. Leonard Cohen’s observing ego is particularly robust and can inspect his own behavior without guilt, defensiveness, angst, rationalization, or any similar feeling-states.8

Second, he is able, by intuition or intellectual deduction or some combination of the two, to recognize the potential of certain actions, objects, people, etc. that have been part of his experience to serve as elements in his songs.  In this case, he perceived in  the tea he is served by Suzanne something emblematic – and that, as he says, “gave birth to the image.”

Third, Leonard Cohen is a gifted wordsmith who is skilled in the mechanics of poetry. He can create lyrical imagery that powerfully and gracefully affects the listener.

And that’s how it works. Leonard Cohen, having detected something special in being served a rather ordinary brand of tea, artistically reconfigured that action into an image that conjures up, in those who listen to those two lines of “Suzanne,” exotic, oriental tones and intense sexuality, an integral part of the gratifying  experience of listening to the song.

 And she feeds you tea and oranges
That come all the way from China


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  1. Transcript of BBC Radio 1 programme about Leonard Cohen, broadcast Sunday August 7, 1994, found at Speaking Cohen. []
  2. Leonard Cohen: Inside the Tower of Song by Paul Zollo. SongTalk, April 1993. Found at Speaking Cohen. []
  3. Bigelow website []
  4. Holt, Jane (1945), “News of Food: New Tea Mixture Appears in the Market; Economy of Use a High Recommendation” The New York Times, May 21, 1945, p. 16 []
  5. Bigelow Tea: A Recipe for Success by Agnes Lynn-Worthy. TeaMuse: November 2003 []
  6. Leonard Cohen: ‘All I’ve got to put in a song is my own experience’ by Dorian Lynskey. The Guardian, 19 January 2012. []
  7. Leonard Cohen: The Romantic in a Ragpicker’s Trade by Paul Williams. Crawdaddy: March 1975. []
  8. That Leonard Cohen can observe his internal psychological state does not, however, mean he will reveal that intimate understanding to others.  An observing ego can be used to protect secrets as well as set them out for examination by others. []

Sponsor Found For Leonard Cohen’s Resumption Of Smoking At Age 80

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The Thing Is Said; The Thing Is Done

On April 26, 2013, Heck Of A Guy published Monetizing Leonard Cohen’s Resumption Of Smoking At 80 Soliloquy, a proposal that Leonard Cohen’s stage routine about making his resumption of smoking at age 80 part of his show represented a product placement opportunity with the potential for a huge payout.

At the Winnipeg concert later that same day, Leonard Cohen added a detail to his I’ll start smoking again when I’m 80 monologue when, for the first time, he named the brand of the cigarette he’ll smoke: du Maurier.

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Ah, it’s gratifying to have the value of one’s idea immediately recognized and executed with such alacrity.


Leonard Cohen 2013 Tour – Today: 2nd Regina Trip, 1st Regina Concert – Then: 7 Weeks Until Paris

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2013 Leonard Cohen Tour Status Check

Today’s Leonard Cohen Regina Concert was originally scheduled for March 9, 2013.  The official notice of the cancellation and rescheduling follows:

Leonard Cohen’s March 9 concert at Brandt Centre in Regina, SK has been rescheduled to April 28. Due to an outbreak of the flu among several band members, Mr. Cohen has regretfully made the rare decision to reschedule the show. In addition to his concern for the health and well-being of his musicians, Mr. Cohen wants to ensure that fans are given nothing less than the highest standard concert experience that he has consistently delivered to audiences worldwide for more than 300 concerts over the past five years.

The next Leonard Cohen show will be held June 18, 2013 at the Palais Omnisports de Bercy, Paris, France.


April 26, 2013 Leonard Cohen Winnipeg Concert: Photos, Review, Setlist, George Jones Tribute

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Review & Photos From Winnipeg Free Press

First he takes a Juno. Then he takes the ’Peg.

Leonard Cohen may be at the top of the Canadian musical mountain, but he still knows his place in the universe.

The 78-year-old Montrealer kneeled on his prayer bones at the MTS Centre Friday night, pleading for redemption from a higher power and begging for forgiveness from an adoring crowd.

He was supposed to perform here on March 11, but the flu swept its way through his exceptional band, so the gig was rescheduled until Friday night.

The wait was worth it.

From Review: Cohen still a musical, lyrical force by Alan Small. Winnipeg Free Press: April 27, 2013. The full review, which ranked the Cohen concert “4 1/2 stars out of five” is available at the link as is a slide show of nine photos, including the two samples posted here, by Trevor Hagan.

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Tribute To Fallen Workers In Song

The review includes a description of Leonard Cohen’s tribute to recently deceased Canadian folk & country singers, Stompin’ Tom Connors and Rita MacNeil and to country legend George Jones, who died the same day as the Winnipeg show, April 26, 2013.

In a 2001 interview with Mark Binelli, Cohen talked about Jones:1

I listened to country as a kid. I could get WWVA from West Virginia, late at night. Have you heard George Jones’ last record, Cold Hard Truth? I love to hear an old guy laying out his situation.2 He has the best voice in America.

In honor of Jones, Cohen played “Choices,” a ballad Jones wrote in 1999 following a car wreck attributed to drinking, his final alcohol-related incident. “Choices”won a Grammy for Best Male Country Vocal Performance.

“Choices” is one of three George Jones songs posted as selections at Leonard Cohen’s Jukebox, a series which features songs the Canadian singer-songwriter has specifically named and lauded in interviews.

Setlist: Leonard Cohen Winnipeg Concert
April 26, 2013

Dance Me To The End Of Love
The Future
Bird On A Wire
Everybody Knows
Who By Fire
Darkness
Ain’t No Cure For Love
Amen
Come Healing
First We Take Manhattan
Thousand Kisses Deep
Anthem

Set 2
Tower Of Song
Suzanne
Waiting For The Miracle
Show Me The Place
Anyhow
Lover Lover Lover
Alexandra Leaving
I’m Your Man
Hallelujah
Take This Waltz

Encore 1
So Long Marianne
Going Home
Closing Time

Encore 2
Famous Blue Raincoat
If It Be Your Will
Choices (Tribute To George Jones)
Different Sides

Encore 3
I Tried To Leave You

Setlist Source: LeonardCohenForum posting by joyezekiel


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  1. Q&A: The New Leonard Cohen -  by Mark Binelli. Rolling Stone. Posted Oct 19, 2001. []
  2. I also love to hear an old guy laying out his situation. Incidentally, George Jones was born September 12, 1931, making him only 3 years older than Leonard Cohen, who was born September 21, 1934. It was because Jones began his professional career at 16 and was singing on Texas stations in the 1940s that his songs could possibly have been available on radio while Cohen was still an adolescent. I haven’t been able to track down when Jones began singing at WWVA, but, according to allmusic, the first George Jones recording (a single called “No Money in This Deal”) was released in early 1954, just after Jones returned from a stint in the Marines, on a local Texas label where it received no attention. At that time, Leonard Cohen would have been 19 years old []